Terms and conditions


This agreement applies as between you, the user of this website and The Horology Group Ltd, the owner of this website www.luxurywatchwinders.com Your agreement to comply with and be bound by the Terms & Conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these Terms & Conditions, you should stop using the website immediately.

No part of the website is intended to constitute a contractual offer capable of acceptance. Your placed order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending an email to you indicating that your order has been fulfilled and the product dispatched.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the website

“Carrier” means any third party responsible for transporting purchased Goods from our Premises to customers

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this website

“Goods” means any products that The Horology Group Ltd advertises and / or makes available for sale through the website

“Luxury Watch Winders” means The Horology Group Ltd trading as Luxury Watch Winders, 1st Floor 8-12 London Street, Southport, United Kingdom, PR9 0UE

“Service” means collectively any online facilities, tools, services or information that The Horology Group Ltd makes available through the website both now or in the future

“Payment Information” means any details required for the purchase of items from this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes

“Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in either hard copy or electronic form

“Premises” Means our place(s) of business located at 1st Floor 8-12 London Street, Southport, United Kingdom, PR9 0UE

“System” means any online communications that The Horology Group Ltd makes available through its website(s) either now or in the future. This includes, but is not limited to, email, message boards, live chat facilities and email links

“User” / “Users” means any third party that accesses the website and is not employed by The Horology Group Ltd and acting in the course of their employment

“Website” means the website that you are currently using https://www.luxurywatchwinders.com

Age Restrictions

Persons under the age of 18 should use this website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an adult.

Business Customers

These Terms & Conditions also apply to customers buying goods in the course of business.

International Customers

If Goods are being ordered from outside Luxury Watch Winders country of residence, import duties and taxes may be incurred once your goods reach their destination. Luxury Watch Winders is not responsible for these charges nor do we undertake to make calculations or estimates with this matter. If you are buying internationally, you are advised to contact your local customs authorities for further details about costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the purchased items are being imported. You should be aware that goods may be inspected on arrival at port for customs purposes. Luxury Watch Winders cannot guarantee that the packaging of your goods will be free of signs of tampering.

Intellectual Property

All content included on the website, including, but not limited to, text, graphics, logos, icons, images, video clips, data compilations, page layout, underlying code and software is the property of Luxury Watch Winders, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from this website unless given express written permission to do so by The Horology Group Ltd.

Third Party Intellectual Property

Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images & descriptions belong to the manufacturers or distributors of such products as may be applicable.

You may not reproduce, copy, distribute, store or in any other fashion reuse such material unless otherwise indicated on the website or unless given express written permission to do so by the relevant manufacturer or supplier.

Fair Use of Intellectual Property

Material from the website may be not reused without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

Links to Other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of The Horology Group Ltd, luxurywatchwinders.com or those of our affiliates. We assume no responsibility for the content of such sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another website on this website is not to be seen as an endorsement of the sites themselves or of those in control of them.

Links to this website

Those wishing to place a link to this website from other sites may do so only to the homepage of the site (https://www.luxurywatchwinders.com) without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Luxury Watch Winders.

Use of Communications facilities

When using the enquiry form or any other system on the website you should do so in accordance with the following rules:

Obscene language must not be used

You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, abusive content, or has threatening, harassing, defamatory, ageist, sexist or racist content

You must not submit content that is intended to promote or incite violence

It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages; the means by which you identify yourself must not violate these terms of use or any applicable laws

You must not impersonate other people, particularly employees and representatives of Luxury Watch Winders or our affiliates

You must not use our system for unauthorised mass-communication such as “spam” or “junk mail”.

You acknowledge that The Horology Group Ltd T/A luxurywatchwinders.com reserves the right to monitor any and all communications made to us or using our System.


In order to purchase Goods on this website you need to create an account which will contain certain personal details and payment information which may vary based upon your use of the site as we may not require payment information until you wish to make a purchase. By continuing to use luxurywatchwinders.com you represent and warrant that:

  1. all information you submit is accurate and truthful
  2. you have permission to submit Payment Information where permission may be required; and
  3. you will keep this information accurate and up to date.

Your creation of an account with Luxury Watch Winders is further affirmation of your representation and warranty.

It is recommended that you do not share your account details, particularly your username and password. Luxury Watch Winders accepts no liability for any losses or damages incurred as a result of your details being shared by you. If you use a shared computer, it is recommended that you do not save your account details on your internet browser. If you have reason to believe that your account details have been obtained by AN Other without consent, you should contact Luxury Watch Winders immediately in order to suspend your account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. If an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, Luxury Watch Winders accepts no liability or responsibility.

When choosing your user name you are required to adhere to the terms set out as above. Any failure to do so could result in the suspension and/or deletion of your account.

Termination & Cancellation

Both Luxury Watch Winders and you may terminate your account. If Luxury Watch Winders terminates your account, you will be notified by email with an explanation for the termination. Notwithstanding the foregoing, we reserve the right to terminate without giving reason.

Should Luxury Watch Winders terminate your account, any current or pending purchases on the account will be cancelled and not dispatched.

Luxury Watch Winders reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

If purchases are cancelled prior to dispatch you will be refunded any monies paid in relation to those purchases.

If you the user terminate your account, any non-dispatched purchases will be cancelled and any monies paid in relation to those purchases will be refunded.

Goods, pricing & availability

Whilst all efforts have been made to ensure that graphical representations and descriptions of goods available from Luxury Watch Winders correspond to the actual products being sold, Luxury Watch Winders is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, and not different goods altogether.

Where appropriate, you will be required to select required specifications of the goods that you are purchasing (e.g. size, model number, material type, colour, quantity, etc.)

Luxury Watch Winders does not represent or warrant that such goods will be available. Stock indications are provided on the website, however these may not take into account sales that have taken place during your visit to the website or have been sold via another method.

All pricing information on the website is correct at the time of placement online.

Luxury Watch Winders reserves the right to change prices and alter or remove any special offers from time to time and as necessary. Pricing information is reviewed and may be updated daily.

In the event that prices are changed during the period between an order being placed for items and Luxury Watch Winders processing that order and taking payment, you will be contacted prior to your order being processed with details of the revised price

All prices on the luxurywatchwinders.com include V.A.T. The Horology Group Ltd’s VAT number is 332 5122 43.


Luxury Watch Winders will notify you by way of email when purchased items are to be dispatched to you. The message will contain details of estimated delivery times of the goods purchased by you.

If Luxury Watch Winders receives no communication from you within 14 days of delivery, regarding any problems with the goods, you are deemed to have received the item(s) in full working order and fit for purpose.


Use of this website is governed by our Privacy & Cookie Policy, which is incorporated into these terms and conditions by this reference.


The Horology Group Ltd T/A Luxury Watch Winders makes no warranty or representation that its website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all IT systems, that it will be secure and that all information provided will be 100% accurate. Luxury Watch Winders makes no guarantee of any specific results from the use of the services it provides.

No part of this website is intended to constitute advice and the content within it should not be relied upon when making any decisions or taking any action of any kind.

No part of this website is intended to constitute a contractual offer capable of acceptance.

Changes to the Service and these Terms & Conditions

The Horology Group Ltd reserves the right to change its website(s), its content and its Terms & Conditions at any time. You will be bound by any changes to the Terms & Conditions from the first time you use the website following the changes. If Luxury Watch Winders is required to make changes to Terms & Conditions relating to sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Availability of the website

The service is provided “as is” and on an “as available” basis. Luxury Watch Winders gives no warranty that the service will be free of defects and / or faults. To the maximum extent permitted by the law The Horology Group Ltd provides no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Watchstrapstyle.com accepts no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, Internet Service Provider (ISP) equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Limitation of Liability

To the maximum extent permitted by law, Luxury Watch Winders accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of its website or any information contained therein. Users should be aware that they use the website www.luxurywatchwinders.com and its contents at their own risk. Nothing in these Terms & Conditions excludes or restricts Luxury Watch Winders liability for death or personal injury resulting from any negligence or fraud on the part of The Horology Group Ltd trading as Luxury Watch Winders. Nothing in these Terms and Conditions exclude or restricts Luxury Watch Winders liability for any direct or indirect loss or damage arising out of the incorrect delivery of items or out of reliance on incorrect information included in the website.

Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms & Conditions and will not affect the validity and enforceability of the remaining terms & conditions. This term shall apply only within jurisdictions where a particular term is illegal.

No Waiver

In the event that any party to these Terms & Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.


All notices / communications shall be given to us either by post to our Premises (see address above) or by email to [email protected] Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on either a weekend or public holiday.

Law and Jurisdiction

These terms and conditions and the relationship between you and Luxury Watch Winders shall be governed by and construed in accordance with the Law of England and Wales’ The Horology Group Ltd trading as Luxury Watch Winders and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.